FAQ

Working with Conference & Event Services

How early should we contact you for services?

We appreciate as much notice as possible. But depending on which service you need assistance with, the timeline can vary. A great first step is to reach out to us with your ideas using our online inquiry form.

What is the recommended timeline for planning and executing a conference?

Ideally, 18 months. However, we will try to accommodate a shorter timeline, such as 9 to 12 months, for smaller conferences or events that need a quick turnaround.

Are there any checklists or other resources to help me plan my event?

Yes. We have a host of resources available, like checklists, to help you make selections and prepare for your event.

Can Conference & Event Services help me with my event registration, and what does that look like?

Yes. We can help with any part of your online or in-person registration. We have three different levels of registration packages available based upon your event needs.

If Conference & Event Services handle my event registration, will I receive access to those details?

Yes. We give you access to view real-time data so you can check on your number of registrants and who has registered at any given time.

Do you have a conference/event size minimum or maximum?

We can assist with all types of events, big and small. It really depends on the needs and complexity of your conference.

Do you have any resources to help me choose a space for my event?

Yes. View our Event Space Guide to learn about the wide variety of on campus venues and spaces, including rental fees, capacity details, and more.

What if I need poster boards for a conference?

We have poster boards available for rent. Each poster board is four feet wide by three feet high (landscape), with a double-sided display area. We’re happy to speak with you about the rental process, pricing and more.

Catering

Does M|Catering service off campus?

Yes. Off campus M|Catering orders require a $1,000 food and beverage minimum and include a delivery charge.

If Conference & Event Services or M|Catering is used for an event, what can I do with my leftovers?

For delivery orders you are free to do what you wish with your leftovers. If we service the event, you are more than welcome to share leftovers with students. Additionally, M|Catering sends leftover food to Maize and Blue Pantry, the campus food pantry. And remember, food safety always depends on timing, so leftovers can only be shared if we’re within the government regulated two-hour window for perishable goods.

Zero Waste and Sustainability

Does it cost more to have a sustainable event?

No. M|Catering partners with units like the Office of Campus Sustainability to offer zero-waste events at no additional charge. Speak with your event manager to learn about any exceptions, like off-campus caterer fees for zero waste accommodations.

If I partner with M|Catering for my sustainability event, what kind of resources are provided to help me host it?

We will provide you with a compost bin, compostable cutlery, plates and other products, and/or china when you hold your event at the Michigan Union, Michigan League or Pierpont Commons. Additionally, we can provide signs to let your guests know they are participating in a zero waste event. And when you partner with us, we can also share resources and best practices from U-M’s Zero Waste Program. Find more information on the Planet Blue website.

Are there any videos on sustainability that I can show during my event?

Yes. Know Where to Throw: Recycling and Composting at U-M is a two-minute video that talks about disposing different types of waste (recycling, landfill, and compost). And this one-minute video will help you learn more about U-M’s sustainability goals.

If you need additional clarification on these FAQs or have questions that you don’t see here, please contact us and we’ll be happy to help. We look forward to assisting you with your next conference or event.